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‎12-31-2018 09:50 AM - edited ‎12-31-2018 09:55 AM

HP Recommended
Product: HP Pavilion g6-1117tx Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

i reinstalled windows 7 in my hp laptop and from then my integrated graphics card is not being used/detected i installed the drivers from the website. only the intel hd card is working. please help. when i use gpu stressers like occt it only shows intel card not amd please help!!!!!!!!!!!!!

4 REPLIES 4

‎12-31-2018 09:52 AM

HP Recommended

Welcome to the HP Support Community @RAGNAROK131003

 

To better assist you, the members will need the exact model number or product number of your laptop/desktop or printer???

 

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

 https://support.hp.com/us-en/document/c03754824

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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‎01-01-2019 10:24 AM

HP Recommended

please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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‎01-01-2019 10:58 AM

HP Recommended

@RAGNAROK131003

 

The only thing I can find is to update your BIOS.

 

The update has multiple fixes for your video cards.

 

HP Notebook System BIOS Update (Intel Processors)

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-g6-1100-notebook-pc-series/50...

 

Scroll down and click on Revision History to see the Fixes.

 

REO

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‎01-02-2019 04:14 AM

HP Recommended

I  updated it but no luck!! 

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