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HP Recommended
HP Notebook - 15-bs104nx
Microsoft Windows 10 (64-bit)

recently I format my laptop and when I start to reinstall the drivers there is something happened and I cant understanding it 🙂

actually, I have an AMD Radeon M 530 GPU on my laptop but after formating, I tried to install the driver for that GPU but the AMD downloader insist me to download the R7 M 340 and tilling me that is your GPU I can't figure it out 😞 

1 REPLY 1
HP Recommended

Hi@NourAwshar, Welcome to HP Community

 

I have gone through your post and would like to help to fix the issue.

 

 

Try using the AMD Auto detect Tool


Link: https://www.amd.com/en/support

 

I suggest you download and run the HP Support Assistant from this Link

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

 

Select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.