backlight inverter

[Yooper66]

Screen dark but image can be seen if a light is shined on it.

Downloaded driver update, refreshed BIOS, and reseated memory.

Does the Pavilion 17-e119wm have a separate backlight inverter or do I need to just replace the screen?

[praveen196 · Accepted solution]

@Yooper66 Welcome to HP Community!

I understand that you would like to know the Pavilion 17-e119wm have a separate backlight inverter.

Unfortunately,  there is no separate backlight inverter.

You have to replace the screen.

I would suggest you to contact our phone support in this regard. They will help you.

Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[Yooper66]

Thank you for the info.  I will replace the screen.