bios and gpu drivers

[Cesare3]

Hi, today I updated the bios of my motherboard from one of early 2020 to one of late 2020 from the official hp site. Before doing this my gpu was working just fine, but after the update I lost most of the performances ( for example in rocket league I was doing 200 fps before and now not even 60). I thought the problem was with the gpu drivers, so I tried to reinstall them and what I found out is that it works with the older drivers from 2017 on the hp site, but not with the latest nvidia drive pn the geforce experience app (note that I have a gtx 1070). Is there a way I can fix this? Because is very annoying having to deal with old drivers that cut out a lot of function and even some performances. Thx.

[praveenbv]

Hi@Cesare3, Welcome to the HP Support Community!

Apologize for the issue with the display. We understand it's a gaming notebook lets try a few troubleshooting steps to fix the issue.

Check for the BIOS update & Windows update?

Tried Adding the game to High performances in the Nivida control panel?

Download GEFORCE EXPERIENCE updates the gaming drivers.

Turn on Game Mode. Game Mode is a new feature in Windows 10 Update that improves gaming performance by limiting background processes and programs from using system resources while a game is running.

Press the Windows key and G to open the Game bar.

In the game bar, click Settings.

Click the check box next to the game title to enable Game Mode for that game.

Plug notebook PCs into an AC adapter to give the graphics card more power.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Cesare3]

hi, sorry for taking so long for answering back. I already did everything you wrote to me, but the game keeps crashing, do you have any more suggestion on what I should do?

[praveenbv]

Hi@Cesare3,

`We have done the basic troubleshooting as per the document and the notebook needs to checked taking remote access so that get to know it's a hardware or software issue.

I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.