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‎09-08-2022 02:53 AM

HP Recommended
Product: HP Spectre x360 Convertible Laptop PC 15-eb1043dx
Operating System: Microsoft Windows 11

I just want to ask if anybody has encountered a black screen on their laptop. Please help what to do. Thanks!

Category:
3 people had the same question
1 REPLY 1

‎09-08-2022 05:07 PM

HP Recommended

Hello @PINNACLE45

Sorry to hear that you are having problems ... I would like to help you.

 

Follow the HP standard procedures:

(1) https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) https://www.youtube.com/watch?v=qpiGUojtr3E

(3) Please report your results

 

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This video is updated https://youtu.be/wx8CS44fin4 In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen remains black, follow the steps in this video to try resetting the laptop. Learn how to ...
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