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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- black shadow bands on screen

Create an account on the HP Community to personalize your profile and ask a question
10-14-2022 05:40 AM
Hi @NaumiM,
Welcome to the HP Support Community.
I understand that you are facing issues with black shadows on the screen. I'd like to help!
Since you mentioned that, this appears in bios as well, was there any physical damage or dropped happened?
Have you run the latest bio update? If not kindly update and check how it goes. Click here
If the issue persists, then this might require one on one interaction to fix the issue. I've sent you a private message. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee