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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- black spot on my laptop screen

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09-04-2020 06:03 AM
there is a black spot on my bottom left of my laptop screen.I finished my classes and hibernated my laptop.Later I turned on the laptop to write down my notes by then i saw a black spot.Then i surfed what was the issue on chrome it suggested that it might be dead/stuck pixels.But in some parts of the black spot there are some red blue dots and in some parts in the black spots there is no black spot...!!!
please help ASAP!!
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Accepted Solutions
09-04-2020 06:24 AM
What needs to be done depends on what is wrong.
Read here to learn more, diagnose the issue, apply possible solutions:
HP Notebook PCs and Tablets - About LCD Panel Defects and Terminology for Notebook PCs and Tablets
Calls this document:
HP Notebook and All-in-One PCs - Troubleshooting Screen Issues (Windows 10, 8, 7)
Reminder:
Updating the BIOS or the graphics driver software does not fix a physical problem with the display.
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your device
Or choose from here:
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up on a post to show appreciation for the help.
Answered? Click "Accept as Solution" to help others find a solution.
09-04-2020 06:24 AM
What needs to be done depends on what is wrong.
Read here to learn more, diagnose the issue, apply possible solutions:
HP Notebook PCs and Tablets - About LCD Panel Defects and Terminology for Notebook PCs and Tablets
Calls this document:
HP Notebook and All-in-One PCs - Troubleshooting Screen Issues (Windows 10, 8, 7)
Reminder:
Updating the BIOS or the graphics driver software does not fix a physical problem with the display.
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your device
Or choose from here:
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up on a post to show appreciation for the help.
Answered? Click "Accept as Solution" to help others find a solution.