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HP Recommended
Laptop HP 250 G5
Microsoft Windows 7 (64-bit)

I cannot change brightness. I have Generic PnP Monitor and Standard Graphics VGA Adapter drivers installed up to date. Please help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

Is there now an Intel HD graphics adapter listed under the display adapters device manager category?

 

If the Standard VGA Adapter is still listed there, the graphics driver did not install.

 

If the graphics didn't install, try the graphics driver directly from Intel...1st one at the top left side of the page.

 

https://downloadcenter.intel.com/download/25620/Intel-Graphics-Driver-for-Windows-7-8-1-15-40-6th-Ge...

 

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

You need to install the applicable graphics driver for your model from the support page to install the Standard VGA Adapter.

 

What model Intel processor does your notebook have?  Full model number please.

HP Recommended

It is Intel(R) Core(TM) i5-6200U CPU @ 2.3 GHz

HP Recommended

Hi:

 

Install both of these drivers and restart the PC...

 

This package contains the Intel Chipset Installation Utility and Driver for supported notebook models and operating systems. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager.

 

https://ftp.hp.com/pub/softpaq/sp75501-76000/sp75505.exe

 

This package provides the driver that enables the Intel High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

 

https://ftp.hp.com/pub/softpaq/sp75501-76000/sp75508.exe

HP Recommended

Thanks for the suggestions. I have installed both drivers (although i had to install both twice because it was recommending reinstallation) and then restarted - it didnt help. I still dont have brightness control option in control panel.

HP Recommended

You're very welcome.

 

Is there now an Intel HD graphics adapter listed under the display adapters device manager category?

 

If the Standard VGA Adapter is still listed there, the graphics driver did not install.

 

If the graphics didn't install, try the graphics driver directly from Intel...1st one at the top left side of the page.

 

https://downloadcenter.intel.com/download/25620/Intel-Graphics-Driver-for-Windows-7-8-1-15-40-6th-Ge...

 

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