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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP Hewlett. Packard
Microsoft Windows 10 (64-bit)

camera.PNGdevice manager.PNG

 

The camera is not detected in the device manager. I did the update for windows and ran the troubleshooter but no change

1 REPLY 1
HP Recommended

Hi @fmf411

 

Welcome to the HP Support Community. I'd be happy to assist you with the  "Camera" issue. 

 

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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