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HP Recommended
HP ENVY X360
Microsoft Windows 10 (32-bit)

Camera device is missing, can´t activate camera in f ex skype or use the cam application take pictures. 

Device manager do not list camera device either. How do I add the device when its gone? 

1 REPLY 1
HP Recommended

@ORj Welcome to HP Community!

 

Please provide the correct product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

Click here for steps on finding the information we need!

http://support.hp.com/us-en/document/c03754824

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

However, please check the right side of the laptop near to USB C type port, You will find the privacy switch. Please try to turn off the switch and check if you are able to use the camera.

 

Keep us posted,


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