camera doesn't work

[Aramcho72]

my camera doesnt support

[Qsaifoddin]

Hi @Aramcho72 

General Troubleshooting for Camera Connectivity Issues

1. Check Compatibility:

   • Verify that your camera is compatible with the HP device you're trying to connect it to. This includes checking if your camera's file format is supported by the device.

2. Use Proper Cables:

   • Ensure you are using the correct USB or HDMI cable to connect your camera to the device.

3. Update Drivers/Software:

   • Make sure that any necessary software or drivers for your camera are installed and up-to-date on the HP device.
   • Check the manufacturer's website for the latest drivers.

4. Check Device Settings:

   • Ensure that your device settings enable camera connections. This could involve turning on USB connectivity or setting the camera to the appropriate mode (e.g., USB mode).

5. Try a Different Connection Method:

   • If possible, use a different method to transfer files from your camera (e.g., removing the camera's SD card and inserting it into the computer or printer directly).

6. Consult the Manual:

   • Check the manuals for both your camera and the HP device for specific instructions on connecting and any known issues.

7. Test with Another Device:

   • Try connecting your camera to a different device to determine if the issue is with the camera or the HP device.