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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
Use the UEFI diagnostics to test if the camera is working or not: Press F2 when booting. if the webcam is not in the test procedures then use latest UEFI diagnotics.
| HP releases newer UEFI diagnostics periodically. When you select F2 during boot you are requesting UEFI diagnostics. There is an updated diagnostics package Click Here Look for the phrase 'issues outside the OS', Click the DOWNLOAD button. The version of the UEFI diagnostics is shown at the left of that DOWNLOAD button. When you press F2 to run diagnostics please ensure the version is the new one. |
I looked here but did not see any webcam drivers. I did see the Cloud recovery client that can be sure to restore your PC to factory setting. Before doing that, are there any errors shown in the device manager?
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