12-04-2016 03:13 PM
computer came new with windows 10 IT now has windows 8.1 on it Windows 10 was taken off and windows 8.1 was put on it by computer repair shop Before I bought it at a pawn shop
Solved! Go to Solution.
12-04-2016 03:19 PM
If the brightness is stuck on maximum, you probably need to install the graphics driver.
The problem is that HP only supports that model for W10.
See if this W8.1 graphics driver works...
This package provides the AMD High-Definition (HD) Graphics Driver and Catalyst Control Center for supported notebook models that are running a supported operating system. For notebooks with switchable graphics modes, this package includes drivers for both graphics processing units (GPUs). Switchable graphics enable users to switch between a power-saving graphics mode (normally used under battery power) and a high-performance graphics mode. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.