-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- can't find video cable

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
06-07-2024 01:48 PM - edited 06-07-2024 01:57 PM
Product: 17t-CN300 Essential Laptop
Can't find a video cable.
Parts List in pdf_4031765_en-US-1.pdf "HP Maintenance and Service guide for 17t laptops" and HP PartSurfer website give these part numbers:
The part from the laptop looks like this:
The end of the ribbon cable is key: this is what I've been getting when I order the indicated part:
M50427-001 video cable
The end of the ribbon cable is totally different.
This site won't let me upload the serial number, but the Product ID is 767LOAV
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.