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- can't install AMD Radeon HD 8550 Video driver after OS Upgra...

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12-31-2019 05:44 AM
Tried to install Video driver for win8x64 https://ftp.hp.com/pub/softpaq/sp59501-60000/sp59859.exe
It Doesn't work. Tried to install AMd Driver Pack from https://drivers.amd.com/drivers/beta/win10-radeon-software-adrenalin-2020-edition-19.12.3-dec18.exe ... work too.
When i plug HDMI cable and switch on second monitor, i have got an Error "NO AMD grafics Driver is installed or the AMD driver is not functioning propertly "
12-31-2019 06:33 AM - edited 12-31-2019 06:34 AM
Hello
original windows 8 upgrade to windows 10?
May be the cause
There is this driver,
and if it does not work indicate the error message
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Windows 11 22h2 inside , user
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12-31-2019 07:13 AM
@Prométhée wrote:Hello
original windows 8 upgrade to windows 10?
May be the cause
There is this driver,
and if it does not work indicate the error message
Yes, it was upgrade from original Win8 to Win10
Driver sp63691 didn't solve my problem.
There is no usual Error through starting OS. but i see problem in Devices and Drivers Snap-in and when i try to plug HDMI
12-31-2019 09:05 AM
Hmm, the question is precisely to know the error message if there is a driver installation, and possibly what says in Devices and Drivers
the driver is it insatllated or not at all ..?
the pc being old it may not be possible to find a driver
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01-01-2020 05:35 AM
This Laptop has AMD radeon HD 8550M by specification.
I founded needed Driver (model and version OS Win10x64) on Vendor Site (link below) and installed it without errors.
When i try to run Setings shell Radeon Software i get an Error
Briefly, Grafic Driver AMD didn't install or working wrong. Install correct AMD Grafic Driver.
In device and driver i see this