can't scroll with 2 fingerson touchpad

[davericardo]

Scrolling stopped for 2 finger touch on touchpad

[Pallipurath]

Hi @davericardo 

Welcome to the HP Support Community.

Thank you for reaching out.

I’m sorry to hear you’re having trouble with your TouchPad gestures on your HP Laptop 14-bp0xx. Let’s gently walk through some steps together to get those smooth gestures working again.
 

Check if TouchPad is Enabled

• Go to Settings → Bluetooth & Devices → Touchpad.
• Make sure the Touchpad toggle is turned ON.

Check TouchPad Gesture Settings

• In Settings → Bluetooth & Devices → Touchpad, click Gestures & interaction.
• Confirm that multi-finger gestures (like two-finger scrolling and three-finger swipes) are enabled and set to your preference.

Update or Reinstall TouchPad Drivers

• Press Windows + X and select Device Manager.
• Expand Mice and other pointing devices.
• Right-click your Synaptics/ELAN/Precision TouchPad device and select Update driver.
• Choose Search automatically for drivers.

If it still doesn’t work:

• In the same list, Uninstall device.
• Restart your laptop — Windows should reinstall the driver automatically.

Hope this helps, Please revert if the issue persists.

Take care and have an amazing day!