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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP ENVY x360 m6 Convertible
Microsoft Windows 10 (64-bit)

when ever i run Intel Driver and Support Assistant it fails to install but when ever i download it manual it works, or has been until now. I have an update for "Intel® Graphics - Windows® 10 DCH Drivers" it failed so i did what I've been doing and manual updated it by downloading "igfx_win10_100.7870" but when i double click it nothing happens. any way to fix this, thanks in advance.

1 REPLY 1
HP Recommended

Hi:

 

Please see my knowledge base article at the link below for how to manually update the Intel graphics driver to the latest version...

 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...

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