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HP Recommended
HP Chromebook 14 G5
Chrome OS

Display is not steady - it is blinking until youe have changed the angle of the lid.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

😀😀😀Solution given by HP Support in Sweden, who contacted me on phone: Start the Chromebook, log in. Connect the charging cable to the Chromebook and to the wall outlet. Unplug the 220V plug. Repeat this "unplugging" 3-4 times. Voila! The image went steady. OK - it happens it "twinkles" a little now and then. 

View solution in original post

4 REPLIES 4
HP Recommended

@theold42man


Welcome to HP Community

 

I have gone through your Post and would like to help

 

This seems to be an issue with the LCD cable since the issue depends on the angle of the Lid

 

I suggest you contact HP Support for Service Options


Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

HP Recommended

Sad to say - no guarantee = no service in the HP world in Sweden! You're lost.

HP Recommended

 

@theold42man

 

I have gone through your Post and I understand your concerns

 

I will escalate your concerns to the appropriate team. We will need few information

 

I have sent you a private message. Please reply back with the requested information


Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you

KrazyToad
I Am An HP Employee

HP Recommended

😀😀😀Solution given by HP Support in Sweden, who contacted me on phone: Start the Chromebook, log in. Connect the charging cable to the Chromebook and to the wall outlet. Unplug the 220V plug. Repeat this "unplugging" 3-4 times. Voila! The image went steady. OK - it happens it "twinkles" a little now and then. 

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