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HP 17 Laptop PC 17-c2000 (4V793AV)

I have the settings for closing the lid set to "do nothing" for both battery and power. When I close the lid, its stops outputting the image to the HDMI port when plugged into power. If I remove power the image returns. If I put the power supply back, the image signal goes away again. I have all windows critical updates and HP drivers updated. This is a new HP 17-c2000 laptop... Anyone?

 

Screenshot 2024-07-29 215958.png

3 REPLIES 3
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Added image to my original post

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@sikryd 

 

You have to set display 2 is the MAIN display and system will automatically switch to display 1 when display 2 is disconnect.

 

Regards.

BH
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Device was with the refresh rate changing when I closed the lid for some reason.  Strange... problem solved. 

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