cracked screen around right side hinge

[Tkvasey]

The bottom right hand corner of the screen has cracked everywere.The problem occured when i opened up the case one morning.As i opened it up there was a large crack noise and i noticed that part of the hinge area had dropped out from behind the screen. So i closed it up and tried carefully pushing it back in place...Bad mistake!!! When opening again not only it pop back out it cracked the sceen all around the hinde..I have contacted laptops direct and provided them with photo evidence and the reply i got was, That  i should of taken out accidental insurance to cover for this kind of damage. The computer was only bought in january,and was less than 6mths old and still under warranty. I have read that many other people have had this experiance and yet i am left with a laptop that is worthless... Has anybody got any contacts who i could email about the complaint?????? thanks tim vasey!!!!

[The_Fossette]

@Tkvasey

I reviewed your post and I understand that the screen is cracked from the right hinge.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and they will assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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