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cuando estoy en zoom o google meet parpadea la pantalla y se empieza a poner en negro y sonido robot

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HP Notebook - 15-bs027la
Microsoft Windows 10 (64-bit)

Mi portátil parpadea después de algo de tiempo y se empieza a poner en negro la pantalla cuando estoy en Google meet o en zoom, o cuando se usa obs studio para intentar grabarlas si es que no han tenido problema en zoom o meet, otro problema es que el sonido después de un tiempo de vez en cuando se empieza a escuchar robótico y como reproducido en lento.


Número del producto 1GX78LA # ABM
Portátil HP - 15-bs027la
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Hi Pablo88

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.


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