dedicated memory not working properly

shahul101 · ‎11-28-2020

hi team ,

i have ENVY 17 laptop , for the past few days my dedicated memory is not working and not showing properly , actually i have 4gb nvidia gtx 950m but its shown in 128MB . how can i resolve this issue please help me out ,

Prométhée · ‎11-28-2020

hi

Indeed, you must have an nvidia card:

NVIDIA GeForce GTX 950M (4 GB DDR3L dedicated)

17-n100nx (ENERGY STAR) Product Specifications

but what you are showing is an intel card!

so check from the device manager if the nvidia card is still visible

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shahul101 · ‎11-28-2020

yah i checked with device manager its still visible but idk its working or not , and if am using chrome youtube the video is on full green colour error

Prométhée · ‎11-28-2020

https://support.hp.com/us-en/drivers/selfservice/hp-envy-17-n100-notebook-pc/8499288/model/8943021

You may have performed a windows update! There are no recent graphics drivers, but tried to install the latest available

Expert volontaire :Forum Fr 17-10-2009 :

Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem