device manager is showing an unknown device

[billubali97]

hello all 

i am running Windows 10 home 64 bit Version 1703  on HP 250 g7 notebook ..  after installation and updating My touchpad is not showing in device manager . rather there is an unknown device  appearing  and when i checked the details of that device message   appears    (    Device ACPI\INT3400\2&daba3ff&0 requires further installation  )  . 

when i checked for drivers in hp database there is a driver for this device  BUT  this driver is for windows 10 1903 .. and working on my win 10 1703 .

kindly guide me , what should i do 

Thanks 

Regards

[Paul_Tikkanen]

Hi:

That missing device has nothing to do with why the touchpad isn't working.

I recommend that you update to the latest version of W10 (21H2) by clicking on the blue Update Now button at the link below.

Download Windows 10 (microsoft.com)

The problems are happening because you are running an outdated version of W10 and your notebook came out after version 1703 was released.

Until you update to a supported version of W10, you will continue to have various problems with no solution.

If you let me know what model processor your notebook has, I will give you the link to the driver you need for it.

There are different versions of the driver to install that device, based on the processor model.