disable HID COMPLAINT TOUCH SCREEN

[BDT1]

I am trying to upload images on to a website building platform and the tab to do so on the hosting website is not allowing me to upload images. Their help line suggests disabling HID-compliant touch screen on my laptop

[VikramTheGreat · Accepted solution]

Hi @BDT1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

It’s unusual and a bit frustrating when a website’s image upload feature doesn’t respond, and even more surprising when the hosting provider suggests disabling your HID-compliant touchscreen as a fix. Let’s walk through this carefully and safely.

How to Disable HID-Compliant Touchscreen on Your HP Laptop (Windows 11)

⚠️ Note: Disabling this will turn off your touchscreen functionality. You can always re-enable it later.

Step-by-Step:

1. Open Device Manager:
   • Press Windows + X and select Device Manager.
2. Find the Touchscreen Driver:
   • Expand Human Interface Devices.
   • Look for an HID-compliant touch screen.
3. Disable the Driver:
   • Right-click on the HID-compliant touch screen.
   • Select Disable device.
   • Confirm when prompted.
4. Restart Your Laptop:
   • This ensures the change takes effect.

To Re-enable Touchscreen Later:

• Go back to Device Manager.
• Right-click the same HID-compliant touch screen.
• Select Enable device.

🔗 Official HP Guide:

👉 HP PCs - Troubleshooting touch screen issues in Windows 10 | HP® Support
This guide also includes steps to test and re-enable the touchscreen if needed.

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat