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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎01-16-2023 11:55 PM

HP Recommended
Product: HP Notebook - 15-da0326tu
Operating System: Microsoft Windows 10 (64-bit)

my product datils :- Device name DESKTOP-49949JL
Processor Intel(R) Core(TM) i3-7100U CPU @ 2.40GHz 2.40 GHz
Installed RAM 4.00 GB
System type 64-bit operating system, x64-based processor
Edition Windows 10 Home Single Language
Version 22H2
OS build 19045.2486
Experience Windows Feature Experience Pack 120.2212.4190.0

in my HP notebook installed display adopter driver and also installed all driver than still those two driver show missing. is it any solution of fix this issues. suggest me. if possible.Screenshot 2023-01-17 121121.png

Category:
1 REPLY 1

‎01-17-2023 01:49 AM

HP Recommended

Hello @Darshan1406 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2) Download and install, detect and update your system

 

Intel Driver & Support Assistant (Intel DSA)

"The Intel Driver & Support Assistant keeps your system up-to-date by providing tailored support and hassle-free updates for most of your Intel hardware."

 

(3) Restart Windows

(4) Test your notebook

(5) Please report back

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