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‎01-10-2021 06:11 AM

HP Recommended
Product: Stream 11-ak0507na
Operating System: Microsoft Windows 10 (64-bit)

I can not adjust the screen brightness. Neither the slider in the notifications panel or F2 F3 on keyboard work. This problem has occurred since I have reloaded Windows 10, using Update & Security, Recovery, Remove Everything. I wonder if the clean boot has cleared the HP display drivers?

1 REPLY 1

‎01-10-2021 06:54 AM

HP Recommended

Hi:

 

Yes, it sounds to me like the graphics driver is missing.

 

This would be the latest graphics driver from your notebook's support page.

 

26.20.100.7926

 

https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102183.exe

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