03-01-2017 08:23 PM
Solved! Go to Solution.
03-01-2017 08:37 PM
please send me configuration of your pc includinf your graphics card and drivers information.
never dounload and install any updates from un authorised websites or brands , dounlad and install updates either from hp support assistant of hp support website.
first of all to solve this problem , go to hp support website and dounload and install the bios update from there and remember to plugin the charger and insure continues power supply or ac supply during the bios update and this will solve your problem and if not you are free to write.