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12-24-2018 12:32 PM
hello guys , i have hp-ay516tx laptop with windows 64bit os ( which i have just recntly installed) i have downloaded and installed all required drivers like intel hd graphics 520 from hp support assistant software but iam facing some display errors.
1. after restarting device it is taking 15 sec to load graphic drivers yes iam saying this beacuse after starting the pc i cant do anything for 10-15 seconds even i cant refresh my pc.. a blue loading circle is appearing after restarting and also in the voice search bar ( search bar in windows 10) the voice search icon is also not showing well it also take 10-15 sec to take his place.
2. fonts and text are not showing good on using internet i noticed text are a bit blured ,
so guys please help me i dont knw what is causing the issue.
for your kind of information i have amd radeon graphics i was thinking i will get out off ths problem by installing amd radeon graphic drivers but after installing it didnt helped me so iam wondering what is the use of this amd radeon graphics so i searched on the form many peoples are saying you have t use intel graphics so can anyone tell me what is the use of this(amd radeon graphic). but curently i have uninstalled it from my device .
12-24-2018 01:20 PM
Firstly your machine ONLY has Intel® HD Graphics 520, no more and it came with FreeDOS 1.2. Its specs
https://support.hp.com/au-en/document/c05411415
Now, please go to the following link to select the right Chipset drivers and install to your computer:
https://support.hp.com/au-en/drivers/selfservice/hp-15-ay500-notebook-pc-series/12229013
After a reboot, please download and install the right Intel High-Definition (HD) Graphics Driver.
Regards.
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12-24-2018 01:42 PM - edited 12-24-2018 01:50 PM
Hello @Benhien
thanks for the help As i mentioned above i have already installed all drivers from hp support assistant software And my machine model is "HP - AY516TX" but you have suggested me to downoload appropriate driver and chipset from "HP-15 AY500" Is this just a mistake or this suggestion is right ? Also thanks for knowing me my machine only have intel graphic but i also wanna tell you on my laptop there is sticker "AMD READON GRAPHIC" and you can also check for the same on the amazon website links is :- https://www.amazon.in/HP-15-ay516TX-15-6-inch-i5-6200U-Graphics/dp/B06Y64D31X I dont knw why hp isnt mentioned about the amd radeon graphics in the product documentions So now as i already instlled intel chipset and graphic drivers on my machine so what is your suggestions now i also wanna tell you there are alot of graphic drivers available on the hp website for this product (windows 10 64bit) which also include intel amd hd graphics driver so there is a request for you please read my whole rply and check the link i have already mentioned above also check hp drivers page for this product and then please guide me . I hope you will surely reply.