display issue

[prashanth22199]

Hello. I have a pavilion notebook. The upper part of the screen is having low brightness while the remaining part is having normal brightness. can someone tell me how to resolve this problem??

[Jeet_singh]

@prashanth22199,

Thank you for posting your query on HP Community,

Does the issue persist on the BIOS page?

Have you tried checking with an external monitor does the issue persist?

Please share the product number of the PC to assist you better.

If the issue persists on the BIOS page it is a hardware issue with the display.

If the issue does not persist on the BIOS page try updating the graphics, chipset and BIOS on the PC to the latest version.

Uninstall the graphics driver from device manager and install the latest version of BIOS,touchpad and graphics drivers on the PC using the HP support assistant.

Refer this article to know more information about using HP support assistant. Click Here

Refer this article to further troubleshoot display issues with the PC. Click Here

Let me know how it goes!

I hope you have a great day! 🙂

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