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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- display screen is not clear (hazy/cloudy)

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12-01-2018 09:49 PM
Hello
my display screen is very cloudy/hazy for which it makes it very challenging to work on my laptop.
I have made the advance display adjustments text display and nothing has changed. Please assist.
thanks in advance for your assistance
12-05-2018 04:09 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
I see that you're experiencing display issue with HP Envy M6 Notebook,
- Have you tried checking the display on external Monitor?
- When was the last time it worked fine?
- Did this happen after a recent window or software update?
While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix:
If you haven't, Please try an alternate monitor to understand if this is either a hardware or a software failure,
if the issue does not appear on the alternate monitor, you may need to replace the display assembly on your computer,
if the issue appears on the alternate monitor/TV as well, re-install the graphics card drivers & update it from the official HP Website: Click here
Hope this helps! Keep me posted for further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
ECHO_LAKE
I am an HP Employee