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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- double image on bios startup

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05-03-2018 01:40 PM - edited 05-03-2018 01:46 PM
I have this issue with my new probook 440 g5 before windows starting,
Is it a problem, warranty case? in two seconds , windows is starting normally and everything works well.
05-03-2018 01:48 PM
This is very interesting, your computer seems to have multiple personality disorder.
Did this occur recently? Does it look normal when Windows loads? More info please.
If it happened after a BIOS update, try performing a BIOS recovery:
https://support.hp.com/us-en/document/c02693833
As for your question: it's only a problem if you perceive it to be a problem.
07-16-2018 12:19 PM - edited 07-16-2018 12:21 PM
Nearly same issue with me, purchased new Probook 440 g5 Core i5 you can see in the image,
at first logo is ok working fine like normal and when it is near to starting it becomes like this for 10-15 seconds then windows login appears.
And sometimes laptop starts so fast even this double screen don't appears, it only appears when it takes time to start, do not know what is problem with all hp laptops they have same habit even one same laptop sometime start fast and some time takes time.
This appeared on default bios version and i updated to latest bios still same issue.
Note: Windows 10 Pro 1803 with latest updates is installed using UEFI mode.
HP please fix this BIOS bug.
02-21-2019 08:58 AM - edited 07-29-2019 01:25 PM
The same issue on g5 450.
It happens because of two HDD installed. Can be changed in Bios (Legacy Boot).