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HP Recommended
HP Pavilion 14 Notebook PC
Microsoft Windows 10 (64-bit)

The camera is not working. And accidentally deleted the camera driver from Device Manager. Now I don't know how to return it. I tried to go to the official website of the HP software and drivers, but there was no software and camera driver that was compatible with my device.  pls anyone help me

 

We can't find your camera.

The error code: 0xA00F4244

 

My device: HP Pavilion 14 Notebook pc

 

and why are there no drivers available on the official HP support website that are compatible with my laptop?
Where can I install camera drivers? 
What is the solution?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Finally, I have found the webcam driver for your device, click here . Webcam application from HP is also included.

In addition, keep copying the usbvideo.inf file that is here in the C:/Windows/Inf directory.

 

Hope this helps and have a happy day.

View solution in original post

6 REPLIES 6
HP Recommended

Hope this helps.

 

J If one of the drivers there doesn't fit, I'll try to give you the default Windows camera driver. It's just that my Windows is Windows 11, so I don't know if it will work or not.

HP Recommended

or use this .

Hope this helps .

HP Recommended

Hello, thank you for your response.

But.... I'm still confused. How do I download it? When I tried to download it and then open File Explorer, it was all just a cabinet file, I didn't understand. Can you make it clearer? if you don't mind

HP Recommended

1. extract the .cab file

2. Open device manager or you can use this  software to install it.

Via Device Manager, click the add drivers icon, click browse and navigate to the extracted folder of the .cab file.

Through the software, click the Add Driver button and check Install Driver, then navigate to the .inf file in the extracted .cab file folder.

 

Hope this helps.

HP Recommended

Finally, I have found the webcam driver for your device, click here . Webcam application from HP is also included.

In addition, keep copying the usbvideo.inf file that is here in the C:/Windows/Inf directory.

 

Hope this helps and have a happy day.

HP Recommended

Hello, whoever you are, thank you very much for your response. It's solved! 🙏🏻🤍

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