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‎11-25-2021 08:09 AM

HP Recommended
Product: Paviilion dv4 notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I know this is an old laptop and it won't update to Windows 11, but Zoom doesn't work with the True Vision camera

Category:
1 REPLY 1

‎11-28-2021 09:35 AM

HP Recommended

Hi@rodjen, Welcome to the HP Support Community!

 

We reviewed your post and I understand that the webcam is not working 

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Request you to follow the below troubleshooting steps from the document fix :-

 

https://support.hp.com/in-en/document/c03430151

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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