dual monitors

[marc_cornwall]

hi currently at my witts end trying to extend to 2 monitors, i have bought a usbc docking station, to find out that the usbc doesn not support video trandfer. So i bought a usb to hdmi adaptor , and even that isnt recognising the other screen. any help would be amazing thanks

[banhien]

@marc_cornwall 

The specs of your machine is

           https://support.hp.com/au-en/document/ish_6297860-6297993-16

It ONLY has 1 hopeless USB 3.2 Gen 1.0 Type-C port; 5 Gbps signaling rate (data transfer only; charging or external monitors not supported) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

• Charge your machine,
• Connect to an external monitor with/without hub/dock/adapter

If you wish to connect 2 external monitors (only-total 3), you can use

• Monitor 1: HDMI direct cable,
• Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

Other option USB-A dock) :   https://support.hp.com/au-en/document/c05357751

>>>> So i bought a usb to hdmi adaptor , and even that isnt recognising the other screen.

Probably the adapter does NOT have DisplayLink chip.

Regards