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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
LAPTOP-K2OMKC8I
Microsoft Windows 10 (64-bit)

Hi everyone

I have just bought a French / Swiss keyboard HP 250 G8 LAPTOP-K2OMKC8I to replace an old Probook for which I have two old style docks as I navigate between two locations.

For the new laptop, I also bought an ICY BOX DK2102-C dock which I hoped would operate all my devices but I can't get the monitor to work in the VGA slot.  My HP LAPTOP-K2OMKC8I should have a USB -C port to feed this new dock but the sign against the port means that it's apparently a USB - B port and that might explain which it won't drive the VGA monitor.  Can someone please confirm so I can return it to HP for a refund for untrue spec or tell me how to unravel this problem.

Thanks in advance

Geoff Ze Brit

 

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