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- Notebooks
- Notebook Video, Display and Touch
- duplicated screens come up blank but show only the cursor

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05-31-2025 10:09 PM
my docking station has two monitors. been working fine with my old spectre but cant get the monitors working with my new one. All I get is blank screen but I can see the cursor when i move it. When I plug one of the screens directly into the hdmi port it works fine but neither works through the docking station. I've unplugged, replugged, turn on and off the docking station, rebooted laptop etc. Any ideas please?
06-01-2025 12:07 AM
The specs of your machine is
https://support.hp.com/lv-en/document/ish_9689477-9689524-16
It has (2) Thunderbolt™ 4 with USB Type-C® ports; 40 Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge) ports.
What is your dock ? Is it a Thunderbolt™ 4 dock or simply a USB-C dock ?
Regards.
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