elan device iAP master

[Sandancer04]

Just bought this HP Laptop 14"

When first using it it performed a BIOS update. Now when starting I get a flashing message regarding:- elan device iAP master.

Nothing I do stops it from returning.

[The_Fossette · Accepted solution]

@Sandancer04,

Welcome to the HP Support Community!

I reviewed your post and I understand that the webcam is not working on your computer.

Don’t worry, I assure you I will try my best to get this sorted.

What is the exact model for your computer?

Is the computer booting to Windows?

Meanwhile, I recommend you download and install HP support assistant from the below link and install all the updates and check if it helps.

Here is how it is done.

Download link: https://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/p...

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

6. Perform any other update management actions as needed.

   • Postpone an update: Click Remind me, and then select a time preference.

   • Delete an available update: Click the Delete icon  to remove the update from the list and record it in the action log.

   • Review updates status: Click Action log below the list to view installed, postponed, or deleted updates.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!