error in driver hid i2c

[laxasus1]

the touch screen is not working, I already went through the hp assistant but it still does not work, it marks an error in "hid i2c" and also in some sensor drivers. could you help me?

[Echo_Lake]

@laxasus1

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Did this happen after a recent window or software update?
• Have you made any hardware/software changes?
• Did you make any changes to the settings of your PC prior to the issue?
• When was the last time it worked fine?

While you respond to that, let's try these steps: 
Enable and reinstall the touch screen driver in Device Manager

1. In Windows, search for and open Device Manager.

2. Expand the Human Interface Devices list.

3. Right-click the touch screen device, and then click Enable, if possible. If the Enable option does not display, continue to the next step.

   

4. Tap the screen to see if it responds. If it does not, continue with these steps.

5. Right-click the touch screen device, and then click Uninstall.

   

6. Restart the computer to reinstall the touch screen driver.

7. Tap the screen to see if it responds.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.