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‎04-03-2020 07:26 PM

HP Recommended

My webcam works with zoom, lifesize, Microsoft teams... however, it doesn't work with facebook messenger or facebook live

2 REPLIES 2

‎04-04-2020 08:30 AM

HP Recommended

So, here's what i did to fix it.  Initially I restored my laptop, with a complete restore. The webcam worked until the updates were downloaded.  The webcam stopped working for facebook in chrome and edge.  I tried downloading internet explorer, and it still didn't work.  Finally, I downloaded firefox, and the webcam and microphone now work in that browser.  So, I guess firefox is the resolution for this issue.

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‎05-24-2020 04:25 PM

HP Recommended

On Chrome - I had given everything access from my website to my camera, to my other settings in my computer. Jamz214 suggested downloading FireFox - so I did - and it worked 🙂 Thank you 

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