faulty screen bezel

[Yazan2004]

Hello. I got an HP laptop Intel Core i5 a year ago from my uncle as a gift. For some reason, my screen bezel has been starting to pull off the screen. At first, it was only a small piece, but now it's cracked, and it's about 1-2 inches horizontally cracked. In addition, when I close the computer, it makes a weird sound. I heard that HP laptops are supposed to be good, but they're falling apart, and I can't afford to buy another one. Not to mention I've tried contact HP Support and I even paid for their subscription for 0 reason yet they don't answer. They don't have the best customer service.

[Sneha_01]

Hi @Yazan2004 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support