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‎03-16-2020 12:35 PM

HP Recommended
Product: HP OMEN X 15-DG0150ND
Operating System: Microsoft Windows 10 (64-bit)

I have a problem with my graphics card my laptop does not see it and says it is not plugged in i have update all drivers and i did a system recovery but nothing helps i have this  first with the audio but after recovery with the video card

 

pls help me

1 REPLY 1

‎03-18-2020 12:57 PM

HP Recommended

@LordOfGame

 

Welcome to the HP Support Community!
 

I appreciate all your efforts and expertise in troubleshooting this issue

 

Since the problem persists after the System Recovery, I suggest you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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