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- Notebooks
- Notebook Video, Display and Touch
- h g backspace left and down keys are not working

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09-04-2024 08:12 AM
hi, I really need some help regarding some problems with my keyboard especially those noted on subject. they work for a second then they no longer work, exept for the backspace key that doesn't work at all, I tried resetting my computer, and uninstalling my keyboard driver but with no results. I'm very in need of a solution, any help will be greatly appreciated.
09-07-2024 04:32 AM
Hi @Adam313,
Welcome to the HP Support Community.
I'd be glad to help you!
I understand that you are having issues with the keyboard.
To be able to answer you effectively, we need some information.
May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Nal_NR-Moderator
I am an HP Employee