hP specter x360 screen cracked Automatically

[Vajid]

I am writing to request a warranty claim for my HP Spectre x360 laptop, which has developed a screen crack. The crack appeared spontaneously during regular usage, without any external impact or mishandling.

I purchased the laptop on 1-March-2023 from autorized reseller, and I have always taken great care of it. The laptop has not undergone any modifications or repairs and is in its original condition.

I kindly ask for your assistance in arranging a repair or replacement for the damaged screen under the warranty because its a HP manufactiong fault. As this is a crucial tool for my personal and professional needs, I would greatly appreciate a prompt resolution.

Please let me know if any additional information or documentation is required.

Thank you for your attention to this matter.

[Raj_05]

Hi @Vajid,

Welcome to the HP support community.

Please help us with the laptop serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Alden4
HP Support