hardware

[dk243]

i update my laptop today and now it is moving and the diplay screen is shaking 

[Deep_World]

Hi @dk243,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• The exact HP laptop model you’re using.
• Which update was installed today (Windows update, driver update, or BIOS update).
• Does the shaking happen continuously, or only when moving the laptop lid or running certain applications?
• Have you connected the laptop to an external monitor, and if so, does the issue appear there as well?

In the meantime, here are some troubleshooting steps you can try:

• Check Display Driver: Open Device Manager → expand Display adapters → right-click your graphics driver → Update driver. 
• Adjust Refresh Rate: Go to Settings → System → Display → Advanced display settings and confirm the refresh rate is set correctly (usually 60Hz or higher depending on your panel).
• BIOS and HP Updates: Run HP Support Assistant to check for pending BIOS or firmware updates that may stabilize the display.
• External Monitor Test: Connect your laptop to an external monitor. If the external display works fine, the issue may be with the laptop’s built-in panel or cable connection.

If the problem continues after these steps, it may require service to check the display panel or internal connections.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World

[dixlab]

• Check Display Driver: Open Device Manager → expand Display adapters → right-click your graphics driver → Update driver. 
• Adjust Refresh Rate: Go to Settings → System → Display → Advanced display settings and confirm the refresh rate is set correctly (usually 60Hz or higher depending on your panel).
• BIOS and HP Updates: Run HP Support Assistant to check for pending BIOS or firmware updates that may stabilize the display.
• External Monitor Test: Connect your laptop to an external monitor. If the external display works fine, the issue may be with the laptop’s built-in panel or cable connection.