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christoph2003
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Message 1 of 2
70
Flag Post

hdmi output

‎01-10-2021 06:51 AM

HP Recommended
Product: HP Pavilion 15-cs2111nb
Operating System: Microsoft Windows 10 (64-bit)

my hdmi output is defect. My hdmi output still works but the signal that comes out is not stable. with a certain color that is between 75 and 80% black, develop all stripes on screen. and it is not on the cable because with another computer it works.

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1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
1,370 1,370 40 56
Message 2 of 2
Flag Post

‎01-13-2021 07:40 PM

HP Recommended

HI@christoph2003, Welcome to the HP Support Community!

 

I understand that you are getting bad image quality while connecting TV via HDMI cable.

 

Do not worry. I will try to fix the issue.

 

Have you tried with a different HDMI cable?

 

Please refer to the below link to troubleshoot the issue.

 

https://support.hp.com/in-en/document/bph05236

 

Please update the graphics driver and BIOS.

 

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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