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HP Recommended
hp envy 17t-ae100 cto
Microsoft Windows 10 (64-bit)

hello everyone:

 

      Some months ago my laptop screen cracked (yup, it was me, not covered by warranty). So I bought a new screen but I´ve found impossible to find a new digitizer.  I've browsed online and I've only found FHD screens (mine is UHD). I don't have any problem by downgrading but it turns out that the FHD screens come with a 30 pin connector (mine comes with a 40pin one). I'd like to know if there's any chance I can make another digitizer from another model fit in, my screen isn't touchscreen so wherever the touchscreen connector comes isn't relevant. Any suggestions?

 

Thanks in Advance

PD: I already checked hp partsufer with no luck

 

1 REPLY 1
HP Recommended

@Sedivans,

 

I reviewed your post and I understand that you are looking for a digitizer for your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.