hinge replacement parts

[cmac71]

Hi, i have a 17 inch HP laptop model ak-007na and i require some help in relation to replacement parts and part numbers.

I need to replace the hinges and the thin metal parts that run up the side of the display (not sure if all in one). the left one has sheared away at the bottom join and the right one is bent, so i have decided to replace both.

I am looking for the part number and advice on where to buy from

Thanks 

[Echo_Lake]

@cmac71
Thank you for posting on the HP Support Community.

This sounds like hardware related issue with the laptop and multiple parts need to be replaced. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[cmac71]

Thanks for the reply. I shall look into it. If it is going to cost too much I shall just recycle. 

[Echo_Lake]

@cmac71
Work on it as per your convenience and Please feel free to contact us here anytime you need any further assistance.

[cmac71]

I have put in to a repair shop to be bonded to the shell. It is not crazy money to fix, otherwise it wold not be economical to do so and i would have just scrapped it. In hindsight, i should have made sure my new laptop had a metal shell, as opposed to a plastic one, which turns out to be fragile, along with the hinge assemblies. I will know better next time i suppose. Not overly impressed as i have not had too long, but my previous one, a pavilion i had had for a few years, without even a sniff of a suggestion that the hinges were suspect, and liable to damage.

[Echo_Lake]

@cmac71 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details)

Thank you for visiting the HP Support Community.

[cmac71]

ok thanks, not a big deal, just disappointed that a laptop i had paid decent money for is not overly durable. it was not overworked, it was opened and closed once or twice a day, and i did not imagine for one minute that the hinges and assemblies would be so susceptible to damage