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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎07-29-2023 02:54 PM

HP Recommended
Product: HP ProBook 4730s Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Everything was fine with my Windows 7. At some point, the hotkey combination Fn+F2-F6 stopped working for me (F1, F7-F12 works fine). Various driver reinstallations and so on didn't help me, so I upgraded to Windows 10, but the problem remained. Please tell me what to do next

1 REPLY 1

‎08-01-2023 10:06 AM

HP Recommended

Hi @Feel_moor 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues.

 

Kindly refer to the steps on this https://support.hp.com/in-en/document/ish_4129273-2331498-16 to update BIOS and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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