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- how to check if i have an international warranty on my produ...

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05-30-2020 09:32 AM
my laptop ( hp pavillionX360 14-cd 1008ne , 2 in 1 laptop , intel core i7-8565u , 14 inch windows 10 ) was ordered from arab emirates , dubai a few months ago . there was an accident leading to the problem of losing of touch and screen cracks . i want to know whether my laptop has an international warranty so that i can get it repaired with a suitable price rate . wishing for a quick response .
05-30-2020 01:52 PM
Nearly all consumers HP notebooks have International warranty BUT please read
"HP Global Warranty covers HP products at the level of standard warranty offered in the country in which it is used. For example, a product purchased in country "A" and moved to country "B" receives the current warranty coverage provided by country "B" (if that product is marketed or supported in country B)."
More info:
https://support.hp.com/us-en/document/bpr01266
What is the original country of your machine ? If from elsewhere, you may have to send it back to THAT COUNTRY for repair.
Please check with HP in your country first, they may help you locally.
Regards.
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