how to open the camera is not working?

[gpshadow]

[VikramTheGreat]

Hi @gpshadow,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

We understand that you're receiving the error "We cannot find your camera0xA00F4244 <No Cameras are Attached>" on your HP 14-inch Laptop PC (Model 730R9AV). Please follow the steps below to resolve this issue.

1. Confirm the Camera Shutter Is Open

You mentioned your PC has a camera cover. Please:

• Slide the camera shutter open fully on the top bezel of the screen.
• Wait 5–10 seconds, then open the Camera app again.

2. Check Camera Privacy Settings

1. Press Windows + I → Open Settings.
2. Go to Privacy & Security > Camera.
3. Ensure the following are ON:
   • Camera access
   • Let apps access your camera
   • Scroll down and enable access for individual apps like Camera, Zoom, etc.

3. Scan for the Camera in Device Manager

1. Press Windows + X, select Device Manager.
2. Expand these sections:
   • Cameras
   • Imaging devices
   • Sound, video and game controllers
3. If you don’t see a camera:
   • Click Action > Scan for hardware changes.
4. If the camera appears:
   • Right-click → Update Driver.

4. Reinstall Camera Drivers

If nothing shows or you're still getting the error:

1. Visit the HP Drivers page:
   🔗 HP 14 inch Laptop PC 14-ep0000 (730R9AV) Software and Driver Downloads | HP® Support
2. Download and install the camera driver (often listed under "Driver - Camera" or "Realtek/HP Wide Vision Camera").
3. Restart your PC after installation.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support